Not opening datalog after update

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Not opening datalog after update

tdurr Thu Feb 16, 2017 10:33 pm

Just installed the latest update and it isn't giving me any portion for setting a datalog parameters. I had Neptune ftp working this morning and now nothing even after I have uninstalled it twice.

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tdurr Thu Feb 16, 2017 11:20 pm





Just to give you an idea.

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Re: Not opening datalog after update

Linszter Fri Feb 17, 2017 5:23 am

tdurr wrote:Just installed the latest update and it isn't giving me any portion for setting a datalog parameters. I had Neptune ftp working this morning and now nothing even after I have uninstalled it twice.


Open the store menu and see if showing Neptune bought or not. Then go to the settings and check datalog protocol again.

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tdurr Fri Feb 17, 2017 12:51 pm

Should have said I did that. But just tells me it has been purchased already.



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Linszter Fri Feb 17, 2017 1:00 pm

tdurr wrote:Should have said I did that. But just tells me it has been purchased already.


Try to uninstall and reinstall the app and open the Store section first, than try to choose the protocol in the settinges/datalog protocol menu.

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tdurr Mon Feb 20, 2017 4:07 pm

Got it to pull up the datalogging after a few more uninstalls but it crashed in the video recording and on both datalogging screens I wasn't able to open up settings o. The datalogging screens to edit my gauges/colors/inputs.
Then the new update came out & I'm back at square one

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Linszter Mon Feb 20, 2017 4:14 pm

tdurr wrote:Got it to pull up the datalogging after a few more uninstalls but it crashed in the video recording and on both datalogging screens I wasn't able to open up settings o. The datalogging screens to edit my gauges/colors/inputs.
Then the new update came out & I'm back at square one


Please write me an email (peter(at)hrtuning(dot)com) with details of what phone you have and which android os.

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