Software key /serial numbers

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Software key /serial numbers

Gilly Wed Dec 16, 2015 10:45 pm

Hi all, i have an issue connecting the ecu to my laptop.
I have downloaded the neptune programme onto my laptop and have plugged it into my car but it just says where i need to put the serial numbers in is
(we have a new serial number system, if your trying to add a software key to follow the video instructions please instead attempt to connect the demon unit and hit "yes" when asked if youd like to look up the software key. If you have an older RTP simply connect the unit)

Well i connect the unit up and it blings on the computer showing that its connecting into the computer but apsolutely nothing happens ok the screen.
Do i need to download some drivers or a diffrent neptune or something

Please can someone help 😭😭

Thankyou

Gilly

 
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HRTuning Wed Dec 16, 2015 10:49 pm

If you haven't attempted to connect you need to enable auto-connect in the preferences or choose the com port number and choose Connect USB. Then it'll connect to the server and register the unit.

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Gilly Wed Dec 16, 2015 10:53 pm

I have auto connect enabled how do i choose com port? Thks

Gilly

 
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HRTuning Thu Dec 17, 2015 4:17 am

Preferences.

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